It has been a pleasure working with John for the past 12 years. Running a small business has its challenges and John has always been available for help when needed. John gets the job done with no fuss and I would highly recommend his services and expertise to everyone!
Logic, reliability and communication have been the biggest positives so far.
Informatix analysed what we were doing and implemented a CRM system to manage our leads, opportunities, cases and digital marketing communications.
The result was excellent and the training/knowledge provided was even better. Thanks John!
I cannot recommend John and his business enough... my brother Joe uses John for his website and business and he put me onto John and I haven't looked back. You listened, understood and delivered.
It's now easier to manage and customers find it easier to navigate. It looks absolutely fantastic! I highly recommend Informatix. John is very easy to work with.
Fantastic overall experience. Easy to understand training extremely customised to our business needs.
Great communication & service with a wealth of knowledge.
Informatix is an impressive company that has a variety of tools that can only compliment any business.
Informatix completely re-designed our website, made it user friendly and increased our SEO rankings. They envisaged what we wanted and made it happen.
I had wasted good dollars on large digital marketing companies who promised the world but never delivered and were happy to keep taking my money. Not informatix, I have found them first and foremost trustworthy and dedicated to getting you great results.
Informatix is only a phone call away and always gives us understandable advice, is extremely helpful and offers ideas for us to improve our business through online services.
Informatix took the stress out of building a new website. They understood immediately what we wanted and they executed it. No fuss, no endless meetings that take you nowhere. Just straight answers and solutions delivered for a great end result.
Informatix helped us to first page on Google. They totally re-vamped our website and gave us full control of the content management process. The whole engagement process with Informatix was very streamlined - we would definitely recommend them to other companies.
John and his team are absolutely amazing at what they do, they know what they are doing, clear in their communication and get the job done on time and exactly how I wanted it. Love my new website. Thank you so much.
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We delivered a comprehensive digital transformation for The Greek Club, addressing their challenges with the following solutions:
The impact of these changes has been phenomenal:
Feedback from The Greek Club has been overwhelmingly positive. The results have been clear, with a steady upward trajectory in activity and engagement.
Informatix has laid the foundation for the next phase of the Zoho One CRM implementation, with The Greek Club already reaping the rewards of their upgraded systems.
We delivered a tailored solution for Hamilton Electrical, focusing on improving their CRM and related systems:
The results have been phenomenal:
The feedback from Hamilton Electrical has been overwhelmingly positive.
Their satisfaction is evident in their decision to engage us for ongoing fine-tuning and support services since the initial phase of the project.
Informatix analysed what we were doing and implemented a CRM system to manage our leads, opportunities, cases and digital marketing communications.
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Whitelaw Engineering Machinery faced several challenges before reaching out to us. They needed a website to list and sell their new and used equipment and manage online inquiries.
Additionally, they required a CRM system to manage all their leads, contacts, accounts, and deal management processes.
Implementing an email marketing platform to send monthly news and product updates was also on their list.
A mechanism to handle after-hours inquiries and a system to handle customer cases/issues were essential as well.
Finally, they required technology that could capture leads from website visitors 24/7, ensuring no potential customer was missed, regardless of the time of day.
1. Website Redesign and E-commerce Integration:
We re-designed their entire website and implemented their WooCommerce online shop. Each page was optimized for excellent search rankings.
2. Zoho CRM Implementation:
We integrated Zoho CRM to manage their entire sales process from end to end, from website lead forms to automated workflows that handle communications during the sales process.
3. Automated Sales Assistant:
We built a customised website BOT sales assistant to capture high-value leads after hours, ensuring 24/7 lead generation.
4. Training and Support:
We provided comprehensive training for website upkeep and maintenance, including the addition and editing of online products.
This also included a mechanism to fine-tune SEO for each webpage and product line.
Training covered their CRM system, focusing on lead, contact, account, and deal management, the creation and delivery of targeted personalized EDMs, and the day-to-day administration of their database tools for prospects and customers.
The impact of these changes has been phenomenal:
With the foundation now solidly in place, Whitelaw Engineering Machinery is well-equipped to continue their journey of growth and excellence.
They plan to further enhance their digital presence and explore more ways to leverage the Zoho platform for even greater efficiency and customer satisfaction.
Logic, reliability and communication have
been the biggest positives so far.
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After evaluating Brisk Transport's needs, we created a framework to improve sales, deliver digital marketing, and manage operational data and workflows.
We provided the following services:
Brisk now enjoys easy access to customer data, job scheduling information, accurate reporting, and a structured way to handle business leads and deals.
Focused customer engagement is giving them steady streams of highly qualified leads which has increased 120% since implementation. This has led to an increase in sales by 33% annually.
Our CRM implementation and consulting services have given them the ability to monitor customer interactions across all digital channels.
The platform was built with scalability in mind, so it can grow to meet future needs.
We now have granular control and visibility of
all our critical business data. Our digital dashboards
have made a huge difference.
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To address these challenges, we designed and implemented a comprehensive digital management system, consolidating all critical business data into a single, accessible platform.
After consulting closely with Vend24/7's management team, we built a new website and a digital portal to integrate their data sources, streamline workflows, and enhance their online presence. Our collaboration with their tech providers ensured a seamless integration of all systems.
Key Deliverables:
The impact of these changes has been phenomenal:
Vend24/7 has expressed high satisfaction with the results of the project, highlighting the ease of managing their business processes and the impact on their digital presence. The success of this project has positioned them for future growth and scalability.
I had wasted good dollars on large digital marketing companies who promised the world but never delivered and were happy to keep taking my money. Not informatix, I have found them first and foremost trustworthy and dedicated to getting you great results.
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In addition to the website redesign and eCommerce storefront launch, we provided the following services:
We provide ongoing consulting services to ensure Le Beau maximises their investment.
Le Beau now enjoys an attractive and engaging website with enhanced customer service capabilities. They have more real-time customer engagement through live chat, and a steady stream of highly qualified leads —their website traffic has increased 120% since implementation and they see a 30% annual increase in sales.
Our CRM implementation and consulting services have delivered digital dashboards to Le Beau's team, giving them a 360º view of all customer touch-points and interactions.
