Other technology companies assign different levels to their support calls—low, medium, or high. At Informatix, we don't have different categories for our inquiries, because each one is treated as top priority.
Regardless of the type of support you choose, it's important that all inquiries are first logged into our system. This ensures the proper tracking of your issue and helps our support team provide you with the first-rate service you deserve.
To get prompt assistance with your issue or question, simply log a support ticket. One of our courteous, competent support specialists will contact you promptly.
Contact qualified technician in real time to get instant, personalised support. Through remote desktop technology, your representative can actually see what's happening on your screen, expediting diagnosis and troubleshooting. Use the Live Chat found at the bottom right of our site.
Talk live with a support specialist to quickly explain and resolve your question or issue. Our phone center provides prompt, polite assistance during normal business hours. Call our support line on 1300 880 397
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"Informatix is only a phone call away and always gives us understandable advice, is extremely helpful and offers ideas for us to improve our business through online services"