The latest trends, tips and insider knowledge to help you transform and integrate to improve the customer experience
Today’s fast-paced, digitally connected world creates dynamic challenges and opportunities for businesses. To stay ahead of the curve and keep from being left behind, business leaders need to be dynamic in their thinking. You can’t remain static when the world is moving so fast. And that means you need to update your business processes and…
Read More > Google Reviews are important because they provide a customer with an unbiased opinion on the quality of your business. With more reviews, you show potential customers that you have many other satisfied customers. Reviews are also great for SEO, which means that you will get more traffic and potential leads searching for your business online.…
Read More > You’ve taken the time to craft a well-written email, you’ve even spent the time to make sure that your email looks good, but all of your hard work can be for naught if your open rate is low. For every thousand emails sent, only 10% will be opened if you’re lucky. This means that if…
Read More > CRM can be a powerful tool for your business. It collects customer information, helps you stay in touch with customers, and manages important sales data. CRM can also help you increase sales by making it easier to reach out to potential customers and maintain a positive relationship. If you want to learn more about CRM,…
Read More > It’s easy to feel overwhelmed by the sheer number of brands competing for your attention. A big part of marketing is building relationships with your customers, and social media is an excellent way to do that. It also helps you learn what your customers want and get feedback on your products and services. However, between…
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