The latest trends, tips and insider knowledge to help you transform, integrate and improve the customer experience
When you’re going through a digital transformation, there’s one area that should get more attention than anything else: your business workflows and business processes. Your workflows are the most fundamental way that you conduct business. They govern how you work on a day-to-day basis. Yet they can also be just as much of a handicap as…
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Build Everlasting Customer Relationships. Nothing should get in between you and your customers. The latest features bring you everything you need to eliminate barriers and stay relevant to your customers. Great customer relationships should last forever. Here are the 17 newly updated CRM features you can’t live without. Check out The Best CRM Software of…
Read More > Keeping Your Customers As Happy As Possible. Everyone strives to keep their business as healthy and successful as possible. Providing unique and relevant products and services and then marketing those products and services correctly and at attractive price points, to the right people are all big parts of that equation, but the most important aspect…
Read More > Eat or be eaten? There are many reasons businesses embark on a digital transformation, but, for many, it simply comes down to survival. If you don’t change, you’ll be left behind until, eventually, you disappear entirely.
Read More > Customer relationship management is crucial for any business. Whether you’re B2B or B2C, profit-driven or a non-profit organisation, a private company, or a publicly-traded corporation. Virtual phone systems are a great enabler! You need a good CRM platform and virtual phone systems in place to help ensure you remain competitive and that you provide the…
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