The latest trends, tips and insider knowledge to help you transform, integrate and improve the customer experience
Customer relationship management is crucial for any business. Whether you’re B2B or B2C, profit-driven or a non-profit organisation, a private company, or a publicly-traded corporation. Virtual phone systems are a great enabler! You need a good CRM platform and virtual phone systems in place to help ensure you remain competitive and that you provide the…
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When was your last website redesign? There’s no hard and fast rule for how often you should have your website overhauled, but with the speed of change in technology and consumer tastes, no website will remain effective forever. So how do you know when it’s time for a change?
Read More > Digital business management is an absolute necessity If your company wants to remain competitive in the modern marketplace. No matter what business sector you may inhabit — and no matter its size — the advantages of having a suite of digital resources to manage that business are manifold. Yet there are complications associated with using…
Read More > In today’s technology landscape, your customers’ attentions are divided across multiple channels, platforms, and devices—and as a result, your marketing strategy may be just as splintered. Customer Experience should be your number 1 priority. This makes getting noticed in a crowded landscape much harder for your business. But you can increase your company’s visibility, heighten…
Read More > Are you managing your online reputation? Your brand’s online reputation is critical to your bottom line, and it starts with online reviews. We can increase your online reputation and drive your lead generation into the stratosphere. We’re here to make it happen. A staggering 84% of people trust online reviews as much as a personal recommendation, and…
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