results focused

Customers

Our Recent Projects

Hear how we helped our customers deliver their latest digital initiative.

Merrin & Cranston Architects Video Testimonial

Merrin & Cranston Architects

Aged Care

Website Re-Design

SEO - Page 1 in 3 Months

Digital Marketing Strategy

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Mobile Central 247 Video Testimonial

Mobile Central 247

Accessory Vending Machines

Website Re-Design

SEO - Page 1 in 6 Months

Digital Marketing Strategy

Visit Website

Whitelaw Engineering Machinery Video Testimonial

Whitelaw Engineering & Machinery

Engineering

Zoho CRM Implementation

Website Re-Design

E-Commerce Platform

Visit Website

Jampak Studio Video Testimonial

Jampak Studio

Designer Cushions / Soft Furnishings

Website Re-Design

SEO - Page 1 in 4 Months

Zoho CRM Implementation

Digital Marketing Strategy

E-Commerce Platform

Visit Website

Rave Reviews From Real Customers

Don't just take our word for it—hear from the clients who have experienced measurable results by partnering with Informatix. We're proud to have worked with dozens of innovative, results-focused companies, helping them leverage modern-day technologies to connect with more customers, strengthen their brands, and boost their bottom line. We'd be happy to add your venture to our growing family of satisfied businesses.

Brisk Transport

Paul Stubbins

Brisk Transport

Logic, reliability and communication have been the biggest positives so far.

Impact Fitouts

John & Ilias

Impact Fitouts

We were a little bit busy working all the intricacies out, but John came through when we needed him.

Maribyrnong City Council

Maribyrnong City Council

Great product and great service!

IBWN-Founder-Mariangela-Stagnitti

Mariangela Stagnitti

Italian Business Women's Network

I cannot recommend John and his business enough... my brother Joe uses John for his website and business and he put me onto John and I haven't looked back. You listened, understood and delivered.

Lucas Helmke Evergent

Lucas Helmke

Evergent

The result was excellent and the training/knowledge provided was even better. Thanks John!

Suncoast Outdoor Living

Suncoast Outdoor Living

John has been great to deal with. He always goes above and beyond to find a solution to any CRM related questions.

Rydges Wholesale Foods Logo

Rydges Wholesale Foods

Sensational Service, Great communication and our Website now looks fantastic. John exceeded our expectations and I would highly recommend anyone looking for a new website or IT contact Informatix!

Anastasia-Anthony

Anastasia Anthony

Jampak Studio

It's now easier to manage and customers find it easier to navigate. It looks absolutely fantastic! I highly recommend Informatix. John is very easy to work with.

Karen Skewes - Le Beau Clinic & Spa

Karen Skewes

Le Beau Clinic & Spa

I had wasted good dollars on large digital marketing companies who promised the world but never delivered and were happy to keep taking my  money.  Not informatix, I have found them first and foremost trustworthy and dedicated to getting you great results.

Ron-Leanda-Happy-Days-Accommodation

Ron & Leanda

Happy Days Accommodation

Informatix is a website company like no other, in experience, professionalism and patience, with a touch of friendliness.

John went over and above our expectations in how he explained things, in his professionalism, in the little extras that he did for us and most importantly his patience.

Beauty Salon Ulverstone

Silvia Bell

Beauty Salon Ulverstone

Having a professional, well designed and easy to manage website is taking my beauty salon business to the next level of reaching out to my current and new potential clients.

george-bellas

George Bellas

Merrin & Cranston Architects

Informatix helped us to first page on Google. They totally re-vamped our website and gave us full control of the content management process. The whole engagement process with Informatix was very streamlined - we would definitely recommend them to other companies.

Wade-Brennan

Wade Brennan

Corporate Work Health Australia

Fantastic overall experience. Easy to understand training extremely customised to our business needs.

Shakila-Maclean

Shakila Maclean

All Hours Conveyancing

Great communication & service with a wealth of knowledge.

Leanne-Lewis

Leanne Lewis

Insync Personnel

Informatix is an impressive company that has a variety of tools that can only compliment any business.

Julian-Yates

Julian Yates

Mobile Central 24/7

Informatix completely re-designed our website, made it user friendly and increased our SEO rankings. They envisaged what we wanted and made it happen.

katrina-thorpe

Katrina Thorpe

Ikatan Balinese Day Spa

Informatix is only a phone call away and always gives us understandable advice, is extremely helpful and offers ideas for us to improve our business through online services.

dimitri-zoupas

Dimitri Zouppas

Whitelaw Engineering

Informatix analysed what we were doing and implemented a CRM system to manage our leads, opportunities, cases and digital marketing communications.

Kylie-Denton

Kylie Denton

Performance Advisory Group

John and his team are absolutely amazing at what they do, they know what they are doing, clear in their communication and get the job done on time and exactly how I wanted it. Love my new website. Thank you so much.

Fabio Grassia Viano TVs

Fabio Grasia

Viano Corporation

Informatix took the stress out of building a new website. They understood immediately what we wanted and they executed it. No fuss, no endless meetings that take you nowhere. Just straight answers and solutions delivered for a great end result.

Customer Success Stories

Case Study: How Le Beau Clinic & Spa Increased Sales

Le Beau has been recognised globally for the quality, experienced team, technology, skincare & unique delivery of its services and customer satisfaction.  This attention to detail has resulted in Winning multiple Award in the industry both Internationally and locally since 1997.

The challenge

Increase website traffic reaching a wider audience, while creating brand recognition & customer loyalty.

le-beau-the-challenge

Le Beau Clinic & Spa contacted us for a website redesign and to help implement their e-commerce store to offer their services to a wider customer base.

Le Beau wanted to improve customer loyalty as well as a consistent martketing stream to existing and potential clients.

They wanted a tech partner who was responsive, quick to act, Australian-based, to get the results they needed.

The solution

Redesign eCommerce site and implement a digital marketing strategy with automated lead generation.

lebeau-clinc-spa-perth-solution

In addition to the website redesign and eCommerce storefront launch, we provided the following services:

  • Website Live Chat
  • Email marketing platform
  • Seasonal and event driven pop-ups
  • Lead capture forms
  • Digital competitions and promotions
  • CRM implementation

We provide ongoing consulting services to ensure Le Beau maximises their investment.

The results

Greatly increased website traffic and sales with an enduring digital partnership and locally based support.

lebeau-website-case-study-image

Le Beau now enjoys an attractive and engaging website with enhanced customer service capabilities. They have more real-time customer engagement through live chat, and a steady stream of highly qualified leads —their website traffic has increased 120% since implementation and they see a 30% annual increase in sales.

Our CRM implementation and consulting services have delivered digital dashboards to Le Beau's team, giving them a 360º view of all customer touch-points and interactions.

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Case Study: How Vend24/7 Manages Their Vending Machine Business

Vend24/7's innovative customised vending machine solutions help their clients, target their market, instantly advertise to them, as well as promote and educate visitors about their brand, products and services.

The challenge

Organise and manage customer data, vending machine transactions and alerts, and digital marketing activities in one accesible platform.

vend247-challenge

Vend24/7 enlisted Informatix to provide tech consulting to design and implement a digital management system to handle all customer communications and marketing.

They wanted to consolidate their vending machine asset data as well as transactional sales data into one managed platform.

We saw the opportunity to increase brand awareness, drive website traffic, and generate quality leads using CRM to manage the entire deal process.

It was important that Vend24/7 partnered with a trusted company to future-proof their tech investment and cater for exponential growth and scalability.

The solution

Build their online presence and implement a digital management portal with real-time access to all their amalgamated critical business data. 

vend247-solution

After initial consultations with the management team, we built their website and digital portal to connect all their data sources. We have collaborated with their tech providers to streamline information and business workflows.

We provided the following services:

  • Website Design
  • Website Live Chat
  • Social media marketing
  • Copywriting
  • Lead capture forms
  • Create vending machine asset reports
  • Integrate with their cashless payment gateway provider
  • CRM implementation

The results

One accessible platform to deliver critical business data and insights whilst improving the company's digital presence.

vend247-results

The whole Vend24/7 team now has easy access to customer data, vending machine transactions, consolidated business reporting, and a structured way to handle business leads and potential deals.

Our CRM implementation has provided them a simple case-management system to lodge, manage, and resolve all customer issues.

Enhancing the company's digital presence through strategic digital marketing and targeted messaging has produced a steady flow of qualified leads and increased brand recognition.

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Case Study: How Brisk Transport Digitally Transformed Their Business

With over 30 years of industry experience, Brisk Transport is Brisbane’s leading furniture removal company specialising in moves in and around Brisbane and moves to and from Melbourne. With a huge fleet of 15 Pantech trucks and 7 container trucks, they are equipped to accomplish a move of any size with ease.

The challenge

Consolidate all their sales, marketing and opertaional data into one easy-to-use-platfrom.

Brisk-Transport-Challenge

Brisk Transport contacted us to analyse their existing data management systems and implement a more efficient and automated CRM system.

They needed a platform to consolidate and manage customer data, potential leads, and their service operations. It was critocal to Brisk they have their sales, markeitng, and operations teams all on the same page.

Expanding their digital marketing effort, increasing sales, and creating customer loyalty was also a high priority.

It was important to Brisk Transport to work with a CRM specialist who could analyse, consult, design, implement, and provide systems training.

The solution

Implement CRM, automate their manual workflows, and deliver consistent digital marketing.

Brisk-Transport-Solution

After evaluating Brisk Transport's needs, we created a framework to improve sales, deliver digital marketing, and manage operational data and workflows.

We provided the following services:

  • Implement Zoho One CRM
  • Integrated the Arrivy job scheduling platform
  • Automated customer feedback surveys
  • Implemented a digital and social media marketing system
  • Automated manual business workflows
  • Integrated all aggregated leads into their CRM system

The results

Structured data management, real-time data insights, efficient business workflows, and scalability for growth.

Brisk-Transport-Results

Brisk now enjoys easy access to customer data, job scheduling information, accurate reporting, and a structured way to handle business leads and deals.

Focused customer engagement is giving them steady streams of highly qualified leads which has increased 120% since implementation. This has led to an increase in sales by 33% annually.

Our CRM implementation and consulting services have given them the ability to monitor customer interactions across all digital channels.

The platform was built with scalability in mind, so it can grow to meet future needs.

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deals managed in 24 months