Posts Tagged ‘Surveys’
Survey Says: You Need More Surveys
How often do you survey your customers? For too many business, the answer is once a year, with a long and complex annual survey that sees few returns—or never, because it’s too difficult, or there’s not enough time. Besides, why should you bother?
Writing Effective Surveys
When it comes to engaging with customers in productive dialogue, surveys are one of the most effective tools in determining what’s working in a business, what needs to be improved, and where loyal clients are eager for change. Whether your business is riding high on success or searching for new and more powerful approaches to revitalize your brand and offerings, effective surveys provide the crucial information you need to maintain your competitive edge or creative innovative and lucrative changes.