Online Surveys
Revealed: Secrets to Writing Great Online Survey Questions
An online survey can be a powerful tool for your business—if it’s written the right way. To get the answers you’re looking for, you need to ask the right questions. Also pay attention to several other aspects of your surveys: the length, the question format, the process for collecting responses, even the appearance of your surveys.
How Analysis Helps Improve Your Campaigns
When it comes to business marketing, it’s easier than you think to turn losses into gains. By analysing your proposals, including your opportunity losses, you can discover ways to improve your marketing formats, pricing, product offerings, online presence, and more.
Survey Says: You Need More Surveys
How often do you survey your customers? For too many business, the answer is once a year, with a long and complex annual survey that sees few returns—or never, because it’s too difficult, or there’s not enough time. Besides, why should you bother?
Using Negative Survey Responses to Improve Customer Retention
Online surveys are a great way to get into the minds of your customers and receive real feedback on your company, for everything from products or services to customer service performance. But unfortunately, not all of your customer feedback is going to be positive and glowing.
Writing Effective Surveys
When it comes to engaging with customers in productive dialogue, surveys are one of the most effective tools in determining what’s working in a business, what needs to be improved, and where loyal clients are eager for change. Whether your business is riding high on success or searching for new and more powerful approaches to revitalize your brand and offerings, effective surveys provide the crucial information you need to maintain your competitive edge or creative innovative and lucrative changes.