Online Surveys: The Key to Business Success

Online Surveys: The Key to Business Success

It may be true that customer service and client relations are the most important factors in the success of any business. Granted, no matter how good your product is, it won’t sell well if your sales reps are surly or your support department is lacking. But in today’s competitive marketplace, it takes more than polite, knowledgeable salespeople to boost sales—most companies spend thousands of dollars (and just as many hours) improving their marketing, customer service, and support.

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Generate Sales with Quick Customer Surveys

Generate Sales with Quick Customer Surveys

What’s the secret to generating repeat sales once a new customer has made a purchase? Often, it’s as simple as asking permission to add them to a mailing list and keeping them informed of special offers and discounts. Sometimes, though, it takes educating them about your products and your industry, or the range of problems that can be solved by your services, to turn an impulse buy into a customer for life.

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