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Posts Tagged ‘Live Chat Software’

How to Use Canned Responses to Your Advantage in Live Chat Customer Service

By admin | February 6, 2011 | 0
How to Use Canned Responses to Your Advantage in Live Chat Customer Service

How do you educate your live chat operators? Do you instruct them in specific ways to communicate with clients, or do you allow only a few trusted employees to operate your live chat software?

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Posted in Live Chat and tagged canned responses, live chat, Live Chat Software
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Manage live chat anytime, anywhere with Silverlight

By admin | September 6, 2010 | 0
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Our clients have long reaped the benefits of Informatix Live Chat, one of the most feature-rich, user-friendly live chat software solutions on the market. And now, with the introduction of Silverlight, we’ve further increased the accessibility of our popular live chat tool.

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Posted in Live Chat and tagged Live Chat Software
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Recent Posts

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  • Digital Transformation And Why It Matters. 4 Reasons To Get It Done!
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Don't Take Our Word For It.
Rave Reviews From Real Customers

Karen Skewes - Le Beau Clinic & Spa

Karen Skewes
Le Beau Clinic & Spa

I had wasted good dollars on large digital marketing companies who promised the world but never delivered and were happy to keep taking my  money.  Not Informatix, I have found them first and foremost trustworthy and dedicated to getting you great results.

Maribyrnong City Council


Maribyrnong City Council

Great product and great service!

Leanne-Lewis

Leanne Lewis
Insync Personnel

Informatix is an impressive company that has a variety of tools that can only compliment any business!

Fabio Grassia Viano TVs

Fabio Grassia
Viano TVs

Informatix took the stress out of building a new website. They understood immediately what we wanted and they executed it. No fuss, no endless meetings that take you nowhere. Just straight answers and solutions delivered for a great end result.

katrina-thorpe

Katrina Thorpe
Ikatan Balinese Day Spa

Informatix is only a phone call away and always gives us understandable advice, is extremely helpful and offers ideas for us to improve our business through online services.

Suncoast Outdoor Living


Suncoast Outdoor Living

John has been great to deal with. He always goes above and beyond to find a solution to any CRM related questions.
dimitri-zoupas

Dimitri Zouppas
Whitelaw Engineering

Informatix analysed what we were doing and implemented a CRM system to manage our leads, opportunities, cases and digital marketing communications. 

Lucas Helmke Evergent

Lucas Helmke
Evergent

The result was excellent and the training/knowledge provided was even better. Thanks John!

Julian-Yates

Julian Yates
Mobile Central 247

Informatix completely re-designed our website, made it user friendly and increased our SEO rankings. They envisaged what we wanted and made it happen. Our website is now fully managed and maintained using Informatix's quarterly website maintenance package.  I have no hesitation at all in recommending Informatix to other businesses. 

Kylie-Denton

Kylie Denton
Performance Advisory Group

John and his team are absolutely amazing at what they do, they know what they are doing, clear in their communication and get the job done on time and exactly how I wanted it. Love my new website. Thank you so much
george-bellas

George Bellas
Merrin & Cranston Architects

Informatix helped us get to first page on Google. They totally re-vamped our website and gave us full control of the content management process. The whole engagement process with Informatix was very streamlined - we would definitely recommend them to other companies.

 

Anastasia-Anthony

Anastasia Anthony
Jampak Studio

We engaged Informatix to makeover our website, it's now easier to manage and customers find it easier to navigate. It looks absolutely fantastic! I highly recommend Informatix. John is very easy to work with.

 

Shakila-Maclean

Shakila Maclean
All Hours Conveyancing

Great communication & service with a wealth of knowledge.
Wade Brennan

Wade Brennan
Corporate Work Health Australia

Fantastic overall experience. Easy to understand training extremely customised to our business needs.

IBWN-Founder-Mariangela-Stagnitti

Mariangela Stagnitti
Italian Business Women's Network

I cannot recommend John and his business enough... my brother Joe uses John for his website and business and he put me onto John and I haven't looked back. You listened, understood and delivered.

Beauty Salon Ulverstone

Silvia Bell
Beauty Salon Ulverstone

Having a professional, well designed and easy to manage website is taking my Beauty Salon Business to the next level of reaching out to my current and new potential clients.

Alessandra Trovato

Alessandra Trovato
Alessandra Nutrition

I attended a short session run by John summarising some useful ways to maximise your user experience on LinkedIn. John provided very useful information and simple ways to enhance your LinkedIn account to boost its overall appearance and highlight your credibility through creating genuine connections. After taking on board Johns advice, I have been able to expand my clientele to include both private practice and government organisations and have found an overall boost in my LinkedIn account. I highly recommend John and the team from Informatix.

Ron-Leanda-Happy-Days-Accommodation

Ron & Leanda
Happy Days Accommodation

Informatix is a website company like no other, in experience, professionalism and patience, with a touch of friendliness.

John went over and above our expectations in how he explained things, in his professionalism, in the little extras that he did for us and most importantly his patience.

Brisk Transport

Paul Stubbins
Brisk Transport

Logic, reliability and communication have been the biggest positives so far.

Impact Fitouts

John Fronis
Impact Fitouts

We were a little bit busy working all the intricacies out, but John came through when we needed him.

Rydges Wholesale Foods Logo

Rydges Wholesale Foods

Sensational Service, Great communication and our Website now looks fantastic. John exceeded our expectations and I would highly recommend anyone looking for a new website or IT contact Informatix!

Our Tech Partners

Big Commerce Partner
Shopify Partner
Informatix Zoho Authorized Partner
Wordpress
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We'll deliver early wins for your business. It’s not just about technology, either: we help clients digitally transform every part of their business, process by process to become more agile and competitive.

LET'S TALK ABOUT YOUR NEXT DIGITAL INITIATIVE

Informatix Pty Ltd

ABN: 66 051 991 596

1300 880 397

info@informatix.com.au

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