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Posts Tagged ‘Live Chat Software’

How to Use Canned Responses to Your Advantage in Live Chat Customer Service

By admin | February 6, 2011 | 0
How to Use Canned Responses to Your Advantage in Live Chat Customer Service

How do you educate your live chat operators? Do you instruct them in specific ways to communicate with clients, or do you allow only a few trusted employees to operate your live chat software?

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Posted in Live Chat and tagged canned responses, live chat, Live Chat Software
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Manage live chat anytime, anywhere with Silverlight

By admin | September 6, 2010 | 0
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Our clients have long reaped the benefits of Informatix Live Chat, one of the most feature-rich, user-friendly live chat software solutions on the market. And now, with the introduction of Silverlight, we’ve further increased the accessibility of our popular live chat tool.

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Posted in Live Chat and tagged Live Chat Software
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