Posts Tagged ‘website chat’
Live Chat Tips for Business Owners and Website Operators
Live chat is a friendly and accessible way to answer your customers’ questions and provide instant feedback on any complaints or concerns they may have—but it’s not to be taken lightly! The technology presents all kinds of logistical issues, and approaching it haphazardly or without consistent training for live chat operators can leave clients confused, frustrated, or even so irritated that they take their business elsewhere.
The 5 Biggest Live Chat Mistakes
So you’re ready to implement a live chat feature on your site, with the goal of improving communication with customers and streamlining your sales process. But wait! Have you made any of these common live chat mistakes?