Online Surveys: The Key to Business Success

It may be true that customer service and client relations are the most important factors in the success of any business. Granted, no matter how good your product is, it won’t sell well if your sales reps are surly or your support department is lacking. But in today’s competitive marketplace, it takes more than polite, knowledgeable salespeople to boost sales—most companies spend thousands of dollars (and just as many hours) improving their marketing, customer service, and support.

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